Check out our Shipping Policy!
Check out our shipping and delivery policy in detail below!
Personalized Items
Your unique neon sign is handmade in our workshop. Because we're located in Belgium, we have lightning-fast shipping times for neon signs!
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🎨Handmade Each plate is handcrafted with care and precision in our workshop.
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✅Design Approval You will first receive a design proposal for approval before we start.
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📦Careful Packaging Special protective packaging for safe shipping.
Outdoor Signs
Outdoor neon signs require a special waterproof coating that must cure for at least five days before we can ship the sign. Please keep this in mind when planning your shipment.
Stock Items
These products are in stock and available for immediate delivery. Order today and your package will be shipped to you in no time.
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⚡Super Fast Order before 2pm, usually shipped the same day.
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📦In Stock Immediately available, no production time required.
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🚚Track & Trace Track your parcel in real-time from the moment it is shipped.
Delivery times
We partner with Bpost for reliable deliveries. Your package will be handed over to the postal service within 1 to 3 days of ordering.
Shipping via Bpost
All packages are shipped via Bpost. You'll receive a track & trace code as soon as your order has been shipped.
Levertijd per land
Postage costs
We offer transparent shipping costs. Within Europe, we ship for free, and outside of Europe, we charge a flat rate.
Free Shipping
All orders within Europe are shipped free of charge. There's no minimum order amount.
Outside Europe
For shipping to countries outside Europe, we usually charge €15 shipping costs per order.
Inbegrepen landen (voorbeeld)
Tracking & Receiving
Track your order from the moment it leaves our workshop. We'll keep you informed every step of the way.
Track & Trace
You'll receive a track & trace code by email within 24 to 72 hours of shipment. You can use this code to track your package via the Bpost website.
Tips for Reception
Check immediately
Inspect the board immediately upon receipt. Keep the packaging until you are sure everything is in order.
Photo of damage
Take photos immediately if you notice any damage. This is necessary for any potential claims.
Test the board
Connect the board immediately to check if everything works. Report any defects within 48 hours.
Questions about shipping?
Our team is ready to answer all your questions about shipping and delivery. Feel free to contact us.
SO WHAT ARE YOU WAITING FOR?
REQUEST YOUR FREE QUOTE AND RECEIVE IT WITHIN 4 HOURS
Visit our Showroom
BOOK YOUR APPOINTMENT!
Request a free digital design via our website or visit our showroom and we'll help you create your neon sign!
PLAN YOUR ROUTE
